London Petro Academy - Privacy Notice


INTRODUCTION – WHO WE ARE

London Petro Academy Limited is a global consultancy providing essential B2B oil and gas and renewable energy training to global and specialist markets.

London Petro Academy Limited is committed to respecting the privacy of every person who visits, registers with or subscribes to our websites, newsletters, events and other services, or about whom we otherwise collect personal data.

London Petro Academy Limited is the data controller of personal data collected through this website (www.londonpetroacademy.co.uk). You may contact London Petro Academy by emailing info@londonpetroacademy.co.uk or writing to the Data Protection Officer at London Petro Academy Limited, 3rd Floor, 207 Regent Street, W1B 3HH, London, United Kingdom.

This Privacy Notice was updated on 1 January 2021.


OUR APPROACH TO YOUR PRIVACY

This Privacy Notice outlines the information we may collect about you in relation to your use of our services (“personal data”). It also explains the legal rights that you have in relation to your personal data and how you may exercise these rights.

Some of our group companies may collect and use personal data for different purposes; those companies have their own websites and privacy notices. For example, some of our companies provide what we call people intelligence services whereby they collect, use, transfer, and distribute publicly available data on certain individuals. Different privacy policies available on those services apply to our collection and use of such data.

We will process your data for the following lawful purposes: with your consent; where it is necessary for us to perform a contract we have with you, or because you have asked us to take specific steps before entering into a contract (for example, when you register for any of our services, subscribe to a newsletter or sign-up for a course); because the processing is necessary for us to comply with the law; or where the processing is necessary for our legitimate interests or the legitimate interests of a third party. We review the bases for our processing decisions carefully and you can object to these activities at any time (see the “Your Rights” section of this Privacy Notice).


WHAT PERSONAL DATA WE COLLECT & WHY

Our primary goal in collecting personal data from you is to give you a relevant customised experience of our training courses.

◆ Registration, Brochure downloads & Subscriptions to newsletters

When you sign up for a course, download a brochure from our website or sign up for our newsletters, we may ask you to provide your name, address, email address and telephone number, and details relevant to your occupation or employer.

This information is necessary so that we can complete your registration for the course and provide you with relevant event materials.

◆ Advertising & Marketing

We may use the personal data you provide us and which we collect from you to inform you about other related products and services which we provide. We may send you marketing communications that are sponsored by our partners and which are targeted to your interests based on information you have provided us such as job title, employer and/or industry. You can opt out from receiving such materials at any time by clicking the “unsubscribe” link at the bottom of any communication we send.

The personal data we may use for advertising and marketing purposes includes your name, email address, job title, phone number, company name/employer, geographical location, postal address and data collected using cookies and other similar technology.

Marketing materials are sent electronically, by post and we may occasionally call you.

◆ Online Targeted Advertising

We use targeted advertising on our websites to display advertisements that are relevant to what we believe are your interests. In order to deliver appropriate advertisements, we use third parties to deliver cookies that collect information about your IP address and how you interact with our sites (e.g. browsing information, which articles you have read etc.). This data is used by the third parties to determine which advertisements may be of interest to you.

We may also share your personal data with third parties to deliver targeted advertising to you on other websites (e.g. Twitter Tailored Audiences or Facebook Custom Audiences). This could include your email address, cookie data, and information obtained from third parties. Third party cookies may also be used to enable us to target advertisements to you on other websites that you visit.

◆ Lead Generation and Scoring

We use algorithmic software technology to help us improve the quality and relevance of our marketing activities. The personal data analysed by the software includes email address, phone number, job title, address, purchase history and account information. This allows us to provide offers that are relevant to your specific profile.

Additionally, we may receive your personal data from other sources, such as public databases, marketing partners and other third parties for use in accordance with this Privacy Notice.

◆ Surveys, Market Research & Customer Feedback

We want to understand the needs of our customers. We may therefore use the information you provide us – including your name and contact details – to contact you to request your feedback, or to participate in our customer and market research.

◆ Social media

If you engage with our content on social media, we may receive your personal data via the relevant social media platform provider (including information regarding people with whom you are friends or otherwise connected). This personal data may be shared with the social media platform provider and other users of the social media platform, and you understand that the use of the information we share will be governed by our, and the relevant social media platform’s, privacy policy.

◆ Apps

When you download and use an App, we may track and collect App usage data, such as the date and time the App on your device accesses our servers, the pages you use and what information and files have been downloaded to the App based on your device number.

◆ Through your browser or device

Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type, screen resolution, operating system name and version, device manufacturer and model, language and Internet browser type and version. We use this information to ensure that our services are function properly.

◆ IP address

Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be logged automatically in our server log files whenever you access our website, along with the time of the visit and the pages visited. Collecting IP addresses is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering our services. We may also derive your approximate location from your IP address.

◆ Business or Asset Sale

If we sell a business or assets we may need to disclose your personal data to the prospective buyer of such business or assets.

If London Petro Academy Limited is sold or sells our assets or is acquired by a third party, then personal data about our customers will be acquired by that third party. A transfer of your personal data in these circumstances would be necessary so that the services you have contracted for can still be delivered, or so that you can continue to enjoy the benefits of training courses. You will receive notice if a new controller assumes responsibility for your personal data.

◆ Additional Third Party Disclosures

We may disclose your personal data to other third parties in the following situations:

  • To third party partners who help us by providing services such as technology, marketing, advisory or other services. These third parties only receive encrypted data and may only process personal data to provide those services to us.
  • Where we are required by law or regulation to do so. In each case we will seek, where practicable, to minimise the amount of data that is disclosed.
  • If required to protect the rights and interests of other users. This may include exchanging information with other companies and organisations for the purposes of fraud protection.

◆ Email Tracking

We may include small pixel tags (small image files) within the emails we send you in order to determine whether our emails are opened and/or whether the hyperlinks inside our emails are clicked through. We may also collect browser, location and the device used to engage with our email communications. This information allows us to better understand whether we are meeting our users’ needs and how we can improve our communications. No other information is collected. You can opt out of receiving our direct marketing emails either by following the instructions in each email, writing to London Petro Academy's Data Protection Officer (info@londonpetroacademy.co.uk)


RETENTION PERIODS

We have a data retention policy that ensures we don’t use or store your personal data for longer than necessary. We consider the following issues to determine retention periods:

  • Guidance from the UK Information Commissioner or other regulatory agency, or industry best practice recommendations;
  • The use(s) of the personal data;
  • The business rationale for collection and expiry of the purpose for which personal data was collected;
  • Our ongoing ability to ensure the accuracy of the data; and
  • Legal and regulatory requirements.

We may occasionally need to keep personal data for either shorter or longer periods than specified in our retention policy. In such circumstances, application of the retention period to the data will be temporarily suspended. The suspension of an applicable retention period will be carried out in a manner that respects the rights and interests of all persons concerned.


FOR INDIVIDUALS WHO ARE IN THE UK AND EUROPEAN UNION: YOUR RIGHTS

You have certain rights in relation to your personal data which include the following:

◆ Access & Portability

You may request access to any personal data of yours for which London Petro Academy Limited is responsible as controller. Unless there are legal or regulatory reasons for not doing so, we will confirm whether we process any of your personal data and if we do, we will provide you with the following information: the purposes of the processing, the categories of personal data, any recipients of your personal data, the applicable retention period and the data source. Copies of your personal data will be made available to you in a structured, machine-readable format or as otherwise agreed between us.

You may also request that we transfer the personal data that you have submitted to us, to another controller, where it is technically feasible for us to do so.

You have the right to request that London Petro Academy limited rectify any errors in the personal data that we process. In some circumstances, you may also be able to ask for the erasure of personal data, and/or request that the processing of your personal data be restricted. You may also object to the processing of your personal data for sales or marketing purposes.

◆ Deletion (the right to be forgotten)

You have the right to request that London Petro academy Limited delete your personal data (the right to be forgotten).

◆ How to Exercise Your Rights

To exercise any of these rights, please contact us by post or email at the following addresses:

Data Protection OfficerLondon Petro Academy LtdLondon, W1B 3HHUnited KingdomEmail: info@londonpetroacademy.co.uk

We may need to check your identity prior to processing a request.

London Petro Academy Ltd will do the best to respond to any questions and address any of your concerns. You also have the right to complain directly to the Regulator regarding the processing of your personal data with the UK Information Commissioner or the regulatory body of the country you live. You can contact the UK Information Commissioner at the link provided or in writing to:

Information Commissioner's OfficeWycliffe HouseWater LaneWilmslowCheshireSK9 5AF

For other regulatory bodies, this information is readily available but you can contact us at info@londonpetroacademy.co.uk should you require assistance.


PROTECTING YOUR DATA

London Petro Academy Ltd endeavours to keep your personal data secure and takes appropriate technical and organisational measures to protect your personal data from loss, unauthorised use, disclosure or destruction. Although we do our best to protect your personal data, we cannot guarantee that any transmission of data is without risk.

All our employees, contractors and data processors (i.e. those third parties that process personal data on our behalf) are required to keep such data confidential and not to use it for any purpose other than the performance of services we have requested.


CHANGES TO THIS PRIVACY NOTICE

We reserve the right, at any time, to add to, change, update, or modify this Privacy Notice so please review it frequently. If we make a material change to our Privacy Notice, then we will revise the date at the top of this Privacy Notice and, in some cases, we may notify you by email or by posting a notice on our website. In all cases, use of information we collect is subject to the Privacy Notice that is in effect at the time such information is collected. If you do not agree with any changes or modifications to the Privacy Notice, please do not continue using our services. You will be deemed to have consented to any modification of the Privacy Notice when you use our services after the effective date of the modification.

Thank you for your business!